Frequently Asked Questions

DOMER sheds are modular, smart outdoor structures made from 10% translucent polycarbonate panels. Unlike traditional wooden or metal sheds, DOMER offers:

• Natural daylight without windows
• UV-resistant panels
• Expandable modular design
• Custom color options
• Rust-free, rot-free materials
• Clean, architectural appearance
  

Designed for those who need flexible outdoor space and want to elevate their villa with a modern architectural look.

For a narrow side garden, choose a Smart shed, 2.5 m wide by 1.3 m deep outside (2.4 × 1.2 m inside). If you have more space, choose a Standard shed, 2.5 m wide by 2.5 m deep outside (2.4 × 2.4 m inside). Both have an aluminum frame and UV stable polycarbonate panels that do not rust or rot. Initial delivery and professional assembly are free within the UAE. You prepare a solid, level base before delivery.

The Standard DOMER shed is 2.4 m x 2.4 m inside and 2.5 m x 2.5 m outside.

Designed for future expansion: each extension module adds 1.2m in depth, allowing you to grow your shed as your needs grow.

Extension modules are now available to purchase.

Not sure which size suits your garden? Compare both in our Smart or Standard buying guide.

Yes, the smallest is the Smart shed: 2.4 m wide x 1.2 m deep inside (2.5 m x 1.3 m outside).

Designed to expand in 1.2 m steps with extension modules.

Extension modules are now available to purchase.

Yes. DOMER sheds are designed for future expansion in 1.2 m steps without replacing the original structure.

Extension modules are now available to purchase.

DOMER sheds are built from high-quality polycarbonate panels and a durable structural frame system.

The panels are:

• UV resistant
  
• Weather resistant
  
• Rust-free
  
• Rot-free
• 10% Translucent
  

They are designed to handle outdoor conditions while maintaining a clean, modern look.

They are 10% translucent, meaning:

• Light passes through
  
• The inside is bright during the day
  
• You maintain privacy
  
• It does not function like clear glass
  

You get daylight without exposure.

Yes. DOMER Sheds are engineered for outdoor durability and are designed to withstand typical residential weather conditions when properly installed on a suitable base.

Check the storage requirements of the items you plan to keep inside. Follow the equipment manufacturer’s guidance on heat, moisture and long periods without use. A shed’s suitability for outdoor installation does not automatically mean it is suitable for every item stored inside.

The DOMER Smart Slate Shed and DOMER Slate Shed have built in 360 degree ventilation. Ventilation is not temperature control, and UV resistant panels should not be treated as a guarantee of a cool interior. Do not rely on the shed to maintain a particular temperature for sensitive items.

Follow the battery manufacturer’s storage instructions, including permitted temperatures and whether the battery should be removed from the bike. Use a storage location that meets those conditions and keeps the battery away from heat sources and flammable materials. If the shed cannot meet those conditions, store the battery elsewhere.

Use plain water only, ideally at room temperature. Do not use soap, detergents or any other cleaning product. You can use a pressure washer at the same pressure and distance you would use to wash a car. We recommend cleaning your shed about once every two months, especially after dust or sand. This is advice, not a requirement.

Clean the roof from a ladder. Never stand, step or climb on the roof.

No routine maintenance is needed. The hinges and lock do not need oiling, and the fixings do not need regular checks. The panel ends are sealed, so dust and insects cannot get inside the panels.

DOMER sheds are water resistant, not waterproof. To stay secure in strong wind, the shed must be anchored to a solid base.

You are responsible for the items you store in your shed. We recommend not storing flammable products in it during the hot summer months.

Contact Domer customer service at shop@domer.co to arrange a replacement part. If the damage is caused by a manufacturing defect, the replacement part is free of charge under our 10-year limited warranty.

The panels are UV protected on the outside. Small changes in colour or shine over the years are normal for outdoor products and are not covered by the warranty. If a panel or frame part fails because of a defect in materials or manufacturing, it is covered by our 10-year limited warranty.

Professional assembly is included free of charge with delivery within the UAE. You do not need to arrange a separate installer.

Our team will contact you to coordinate delivery and assembly. Please prepare a solid, level base and clear access to the installation area before delivery. Base preparation remains the customer’s responsibility.

Professional assembly is included free of charge with delivery within the UAE. Installation takes place on the day of delivery.

Please prepare a solid, level base and clear access to the installation area before delivery. Base preparation remains the customer’s responsibility.

You will need a level and solid foundation that the shed can be anchored to, such as:

• Concrete slab
  
• Pavers
  
• Decking structure
  

The shed cannot be installed on grass, soil or gravel. A proper base ensures structural stability and longevity.

It depends on your emirate, your community and your property. Rules for garden structures can differ, and some communities, developers or municipalities ask homeowners to request approval before installation. Check with your community management or developer, and with your local municipality where relevant, before you prepare the base or place your order. If you need product dimensions or other product details for an application, contact us.

Arctic, Slate, Botanical, Midnight and Charcoal are currently available to purchase. Oasis and Terra are part of the wider collection and are currently unavailable.

Shed flooring is now available to purchase in Smart and Standard sizes. More easy-to-install click-on accessories will be added to our online shop soon.

Yes. We offer free delivery and assembly within the UAE.

Standard delivery is generally 3-5 business days from order confirmation, subject to the delivery conditions stated on our Shipping & Returns page. Our team will contact you to arrange a suitable delivery date.

Smart sheds arrive flat packed in 6 boxes and Standard sheds in 7 boxes. Delivery and professional assembly are included.

10-year limited Domer warranty — parts only

Domer sheds are covered against defects in materials and manufacturing for 10 years from the date of delivery.

What is covered

For an approved claim, Domer will repair or replace the defective parts on a parts-only basis.

What is not included

Warranty cover does not include transport or delivery charges, site visits, or labour for dismantling, removal, installation or reassembly.

Exclusions

• Normal wear and tear or cosmetic fading.
• Damage caused by misuse or unauthorised alterations.
• Damage caused by an inadequate customer-prepared base.
• Storm or flood damage.

How to make a claim

Email shop@domer.co with your order number, clear photographs of the affected parts and a description of the issue. Domer will assess the claim and advise on the next steps.

Initial delivery and assembly

The parts-only warranty does not change our offer of free initial delivery and professional assembly within the UAE. A solid, level base remains the customer's responsibility.

Nothing in this limited warranty excludes or limits rights that cannot lawfully be excluded under applicable consumer law.